Fast, reliable worldwide shipping
We ship BikeParka covers worldwide with full tracking from dispatch to delivery. All orders are dispatched from the United Kingdom.
You will see prices in your own currency
We price locally. Depending on where you are, you will see pounds, euros, US dollars, Canadian dollars, Australian dollars, New Zealand dollars, Swiss francs, Norwegian kroner, Icelandic kronur or Japanese yen. The price you see is the price you pay for the product.
Shipping costs and delivery times
United Kingdom: £4.99, free on orders over £50. 1-4 working days (DPD).
Europe (27 countries): from €10.50, free on orders over €90. 3-7 working days.
United States: from $17.50, free on orders over $100. 3-6 working days.
Canada: 4-8 working days.
Australia, New Zealand and Japan: 5-10 working days.
Switzerland and Norway: 5-10 working days.
Iceland: 5-10 working days.
For Canada, Australia, New Zealand, Japan, Switzerland, Norway and Iceland, shipping is calculated at checkout before you pay. There is no free shipping threshold in these countries.
No surprise fees
Where applicable, taxes and import duties are calculated and paid at checkout. That means no additional courier charges on delivery, no customs invoices, and no unexpected import costs when your cover arrives.
A note on international shipping costs
On international orders, the shipping line at checkout includes taxes and import duties as well as the cost of carriage. This is why the shipping figure can look high next to the product price. When you choose your shipping method you will see the breakdown, for example carriage and duties shown separately, so you know exactly what you are paying for before you pay. If your order qualifies for free shipping, the carriage is free but any duties still apply and will be shown.
Easy returns
If your BikeParka isn’t quite right, you are welcome to return it for any reason within 14 days of delivery.
To be eligible for a return
Items must be unused and in original condition.
A sales order number or receipt must be included.
Returns apply only to items purchased directly from BikeParka.
Download our returns form to get started.
Exchanges
We do not offer direct exchanges. The fastest way to get the right item is to return your purchase for a refund and place a new order.
Refunds
Once your return is received, we aim to process it within 5 working days. Refunds are issued to the original payment method. Gift returns can only be refunded to the original purchaser.
Faulty or damaged items
If your BikeParka arrives faulty or develops a defect, please contact us. We will resolve the issue as quickly as possible with a replacement or refund.
Additional information
Shipping costs, including expedited and international shipping, are non-refundable. Return shipping costs are the responsibility of the customer. For international returns, any customs charges must be covered by the sender. We recommend using a tracked service for returns, as we cannot be responsible for items lost in transit.
If you purchased your item from a BikeParka retail partner, please contact them directly for returns or exchanges.
Need help
If you have any questions about shipping, returns, or choosing the right BikeParka cover, please get in touch via our contact page. We are always happy to help.